Terms and Conditions

BitFetcher provides web scraping, data extraction, and automation services, accessible via API and other tools.

Accordingly, the Platform enables users to collect large amounts of Internet data for, for example, e-commerce price monitoring, social media research, machine learning model training and many other use cases (hereinafter, the "Services").

BitFetcher reserves the right to replace, modify, extend, or reduce the catalogue of services and products offered through this Website.

The Services may only be contracted through the Platform by individuals of legal age (18 years of age) and with sufficient legal capacity to contract.

If the Client is a legal entity, the individual accepting these Terms of Service warrants that he or she is authorised by the Client to accept them on its behalf and to bind, in all respects, the Client. If you are not authorised or do not accept these Terms of Service, you must not use the BitFetcher's Services.

BitFetcher reserves the right to refuse Services or to immediately terminate the Agreement with a Client if the Client does not fulfil the age requirements, has sufficient legal capacity to contract or if the Client has previously breached these Terms of Service.

To use the Service, the Client must have access to the necessary Internet connection and register as a user.

BitFetcher is not responsible limited access due to an overload on the Internet or due to failures or difficulties related to computers or other devices, networks, electronic devices or communication systems of the Client.

Access to the Platform and registration as a user of BitFetcher, in general, is free of charge. However, in order to obtain the Services offered by BitFetcher, it will be necessary to have a subscription.

4.1. Trial Period

4.2. Subscription Plans

The process of contracting the BitFetcher Services through the Website shall generally consist of the following steps:

1. Through the Website, the Client must register to create a User Account.
2. To validate the login credentials, BitFetcher will send a link to validate the e-mail address to the e-mail address indicated during the registration process. If the registration email address is not confirmed, access to the Services will not be possible and, fifteen days after registration, BitFetcher reserves the right to cancel the User Account.
3. During the registration and contracting process, the Client must select the type of Subscription Plan, or if applicable, if they wish to use the Trial Period and BitFetcher will indicate the steps to follow to complete the process. During this process, the Client will be requested certain personal data, which will be processed in accordance with the Privacy Policy.
4. These Terms of Service will be accessible and must be accepted to create a User Account or purchase a Subscription Plan. Once accepted, and only if a Subscription Plan is selected, the Client will be redirected to the provider's payment page.
5. Once payment has been made, the Client will receive an email with confirmation of the purchase and full payment details. The Client will then be given access to the Subscription Plan to which they have subscribed.
6. In no case shall the contracting of the Services be deemed to have been completed until full payment of the indicated price has been made.

BitFetcher offers different Subscription Plans to the Platform Services with a monthly or annual payment of the amounts indicated at the time of contracting ("Fee").

The amount of the Fee will be established according to the parameters, CPM contracted, as well as any other functionality indicated.

Subscription Plans may be on a MONTHLY or ANNUAL basis and will be renewed for the same period.

For example, in the case of the MONTHLY Subscription Plan, it will be renewed 30/31 days after its agreement (on the same day as the following month), and the corresponding amount will be charged to the account indicated in the agreement process, unless the Client cancels the subscription (see section 10). Each Subscription Fee will be charged on the same day of renewal.

The Subscription Plans offered on this Website may be subject to taxes, which ARE NOT INCLUDED in the price or Fee, unless otherwise stated.

Prior to confirming the Subscription Plan and before proceeding to pay for it, the final price or Fee for the selected Subscription Plan will appear on the screen, which will include the applicable taxes and other expenses that will be reflected at the time of contracting.

Anything not specified in the description as included is not included.

In this regard, payments shall always be made prior to the provision of the contracted Services, and BitFetcher reserves the right not to provide the requested service until it has received payment for the same, as well as the right to temporarily suspend or definitively cancel the Services in the event of any incident in the collection of the same.

If the Client has selected the Trial Period, once the Free Usage have been used up, in order to continue enjoying the Services, he/she must contract a Subscription Plan. Subscription to the Services is voluntary.

6.1. Changes in the Subscription Plan

6.2. Methods of payment

6.3. Promotional offers

6.4. Invoices

This Agreement shall enter into force on the date the Client contracts the Services (date of acceptance of these Terms of Service) and shall remain in force indefinitely until terminated by the Client or by BitFetcher.

BitFetcher grants the Client a non-exclusive, non-sublicensable, non-transferable, revocable, worldwide, limited licence to access and use the Platform and the Services associated with the Platform, for the exclusive use of the person contracting the Service and may not market or assign it to any third party (the "Licence"). In the event that other limitations are established for any Subscription Plan, access to the Platform and use of the Services shall be limited to such limitations.

The Licence to access and use the Services or the Platform shall remain in force until and unless terminated by the Client or BitFetcher. The Client acknowledges and agrees to use the Services for its own use and not for commercial purposes and will comply with the restrictions set out in this section.

The Client may only use the Platform and the Services in accordance with this Agreement. Any other use is prohibited unless expressly authorised by BitFetcher. The Client, with respect to the Services, which includes the Platform itself, its content and the contents of the Website, the computer codes of the elements making up the Services, shall not (including encouraging, facilitating, or causing any other party to do so) do any of the following:

• Use the Services for any commercial, competitive or public purpose;
• Use the Services for unlawful purposes;
• copy/reproduce, lend, sell, rent, sublicense, broadcast, distribute, edit, transfer to third parties, as well as adapt the Services or any part thereof in any way;
• Reverse engineer, decompile, disassemble, modify or create derivative works of the Platform, the Services or any part thereof, except to the extent permitted by applicable regulation;
• Circumvent, modify, remove, delete, erase, alter or otherwise tamper with any security, encryption or other technology or software that is part of the Services, in particular those used to enforce Free Access restrictions;
• Carrying out any action contrary to the Conditions of Use of the Website (including the introduction of viruses or other malicious programmes, the intentional overloading of the servers or any other action that prevents the normal use of the Website or is likely to cause damage to computer systems, the access provider, its suppliers or third-party Clients on the Internet network);
• Impersonate other Clients by using their registration keys or create fake accounts to access the different Services and/or contents of the Website;
• Use the Services in any way that could interfere with, hinder, adversely affect, or prevent other Clients from fully performing the Services, or that could damage, disable, overburden, or impair the operation of the Services.
• Otherwise, use the Service in violation of copyright or other laws.

In short, ANY ACCESS TO OR USE OF THE SERVICES AND THE PLATFORM THAT IS CONTRARY TO THE PROVISIONS OF THIS AGREEMENT AND, IN PARTICULAR, THOSE WHICH MAY BE UNLAWFUL, ABUSIVE, FRAUDULENT OR WHICH MAY HARM THE RIGHTS OF BitFetcher, OTHER CLIENTS AND/OR THIRD PARTIES IS PROHIBITED.

IT IS STRICTLY PROHIBITED TO COLLECT DATA OR URLS FROM THIRD-PARTY WEBSITES FOR PURPOSES THAT ARE UNLAWFUL, ABUSIVE OR IN CONTRAVENTION OF THE LAW, GOOD FAITH AND GENERALLY ACCEPTED CUSTOMS AND PRACTICES. IN THE EVENT THAT BitFetcher SUSPECTS THE USE OF THE PLATFORM FOR SUCH PURPOSES, THE COMPANY MAY REFUSE AND/OR DISABLE THE USE OF THE PLATFORM LICENCE AND SERVICES.

THE CLIENT ACCEPTS AND ASSUMES FULL RESPONSIBILITY AND LIABILITY FOR ANY ACTIVITY THAT TAKES PLACE UNDER HIS/HER USERNAME AND PASSWORD.

Any use of the Platform and the Services in breach of this clause shall be deemed a material breach of the Agreement, which shall entitle BitFetcher to resolve it with immediate effect and to terminate or block the Client's Account, and to take such action as may be appropriate to prevent repeated breaches of these provisions.

The Client undertakes to indemnify BitFetcher against any possible claim, fine, penalty or sanction that BitFetcher may be obliged to bear because of the Client's breach of any of the above rules of use, and BitFetcher reserves the right to request compensation for damages.

8.1. Use of the Client's Trademarks

BitFetcher undertakes to provide the Platform and the Services by applying the utmost diligence in the provision of the same and adopting, within its possibilities and the state of the art, all necessary measures to ensure the proper functioning of the same.

The Client undertakes to use the Services made available to it in good faith, without infringing the regulations in force on any matter or infringing the rights of third parties, as well as to pay for the Services and fulfil all other obligations in the time and in the way established in this Agreement.

9.1. Obligations of the Client concerning his account and access credentials:

The Client may cancel the Subscription Plan at any time from his User Account. However, any cancellation of the Subscription Plan will be taken into account for the next billing period. The subscription will be active for the current period, but will not be renewed again.

For example, if a monthly Subscription is renewed on 1 January and cancelled by the Client on the same day (any time after 0:00 hours on 1 January), the cancellation will be effective in February, i.e. the January Subscription Plan Fee will be charged, but not the February Subscription Plan Fee, and the Client will be able to use the paid Subscription Services until 31 January.

If the Client wishes to permanently cancel his User Account and all data, this option must be expressly requested via email at [email protected]. If the Client has a paid Subscription in force at the time of requesting the deletion of the User Account, the Client will continue to have access to the Services until the end of the current billing period, not being renewed. After this period, the User Account will be definitively deactivated, and all data will be deleted after the applicable legal retention periods have elapsed.

IN THE EVENT OF BREACH OF ANY OF THESE TERMS AND CONDITIONS BY THE CLIENT, BitFetcher RESERVES THE RIGHT TO DEACTIVATE OR BLOCK THE CLIENT'S ACCOUNT OR ACCESS TO THE SERVICES, IN WHOLE OR IN PART, TEMPORARILY OR PERMANENTLY, WITHOUT COMPENSATION OR REIMBURSEMENT AND PREJUDICE TO ANY CLAIM AGAINST THE CLIENT.

The Client may not withdraw from contracting the Services if he/she is not a consumer, as defined in the applicable regulations.

The right of withdrawal is the right of any consumer to withdraw from an agreement within 14 calendar days from receipt of the products purchased or, in the case of services, from the contract, without having to justify their decision or bear any penalty for doing so.

The Client shall have the right to withdraw from this Agreement within 14 calendar days of entering into the contract. However, such withdrawal shall not apply if the Service has been fully performed, when performance has commenced, subject to the Client's express consent and with the acknowledgement that, once the Agreement has been fully performed, the Client will have lost its right of withdrawal.

In this sense, the Service shall be deemed to have been executed and, therefore, without the possibility of withdrawal, when the Client spends any Usage of the Subscription Plan contracted, for example, making requests for URLs, as well as using any functionality and/or payment or paid Service offered by BitFetcher through the Platform.

The exercise of the right of withdrawal is not subject to any formality, so it will be sufficient for the Client to notify BitFetcher within the period indicated above to our e-mail address ([email protected]) using the withdrawal form indicated below:

Consequences of withdrawal:

If the Client withdraws from this Agreement, BitFetcher shall reimburse the payment received from the Client without undue delay and in any event not later than 14 days from the time of receipt of the actual notice of withdrawal.

Such reimbursement shall be made using the same means of payment that the Client used for the initial transaction, unless otherwise expressly resolved; in any event, the Client shall not incur any costs because of such reimbursement.

BitFetcher owns all intellectual or industrial property rights, or has sufficient authorisation, over the Website, the Platform (software and applications associated with it) and all content, including, but not limited to, all content included as part of the Services, trademarks, copyrights, source and object code, algorithms, architecture, interfaces, designs, texts, images, videos or any other material, derived works, as well as the presentation, arrangement and classification of the content of the Website.

When the Client uses the Service, BitFetcher does not grant the Client any right to exploit all or part of the Service, except for the rights granted in this Agreement, and BitFetcher reserves all such rights. The Client may only view the elements of the Platform and use the contracted Services in accordance with these Terms of Service and may print, copy, and store them on their device or any other physical medium provided that this is exclusively for their personal use.

Any personal data provided by the Client while using the Services will be treated in accordance with the Privacy Policy and, in case of acceptance of cookies, the Cookie Policy.